XploreMore Support
If you have any trouble with the app or a question, you can get in touch with us. We’re here to help.
Contact channels
- Email xploremore07@gmail.com
- WhatsApp +591 71579864
- Support hours Monday to Friday, 08:00–18:00 (Bolivia time)
Frequently asked questions
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How do I create an account?
Download the XploreMore app, tap “Create account” and enter your email, or continue with Google or Apple. Confirm your email and you’re set: you can start exploring experiences across Bolivia.
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How do I contact a tourism business?
Open the profile of the experience or business you’re interested in and use the contact button (WhatsApp, email or phone) to reach the local operator directly, with no middlemen.
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How do I report a problem in the app?
Use the contact form on this page and choose “Report a bug”, or email us at xploremore07@gmail.com describing what happened. If you can, attach a screenshot.
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How do I update my information?
Go to your profile, tap “Edit profile” or “Settings” and change your details (name, email, photo or your business information). Changes are saved instantly.
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How do I delete my account?
In the app go to Settings → Account → Delete account and confirm. You can also request it by emailing xploremore07@gmail.com from the email linked to your account. We will permanently delete your personal data within 30 days at most.
Account deletion
You can delete your XploreMore account and your personal data at any time. You have two options:
- From the app: go to Settings → Account → Delete account and confirm the action.
- By email: write to xploremore07@gmail.com from the email linked to your account, with the subject “Delete my account”.
When you delete your account we permanently remove your profile, your contact details and your activity. The process is completed within 30 days at most. Some records may be kept only if required by law.
Contact form
Fill out the form and we’ll reply by email as soon as possible.